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South Africa
- Now The World's New First Choice for Outsourced Call Centre and BPO
Operations |
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Reduce Call
Centre Operational Costs By As Much As 60% Whilst Achieving 100% 'World
Class' Service Quality |
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First
conceived by Rod Jones in 1999, the CallCentreCity project envisages the construction
and operation of large-scale (2000+ seat), multiple client call centre,
contact centres and BPO operations based on the principles of shared
infrastructural and technical resources to deliver significant economies
of scale and operational efficiencies. Now fully developed as a
practical and financially viable business solution, the CallCentreCity
Group is poised to provide the local and international contact
centre/BPO outsource business community with world class operational
infrastructure and operational resources.
THE BENEFITS & ADVANTAGES |
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- No Capital Outlay
- Economies of scale
- Off-balance sheet
Lease/Rental Operational Costs
- Ideal Locations
- Close to Labour Pools, Public Transport
- Fully managed Site
Facilities
- State-of-The-Art
Technologies
- Infinite technical
flexibility (What you need, when you need it)
- High Scalability - Rapid Ramp-up
of operations
- World Class
Operational Environment
- Space Planning, Architecture, Ergonomics, Furnishings, Acoustics
etc
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INVESTMENT OPPORTUNITIES
Internationally respected business analysts,
McKinsey & Co,
predict that by 2008
an estimated
US$50-60 Billion will have been spent by major US and European
corporations on offshore / Call Centre / Contact Centre and Business
Process
outsourcing.
McKinsey are also confident that South Africa will attract a significant
portion of this phenomenal opportunity and in so doing, will create
upwards on 100,000 new, sustainable call centre/BPO jobs. This
potentially manifests as in excess of One Million square
meters (10 million square feet) of real estate much or which will need
to be custom-built to accommodate this growth.
As an investor
in a CallCentreCity operational site, you will earn a
significantly higher than average return on investment by sharing in the
benefits of the phenomenal growth of the international contact centre
and Business Process Outsourcing industry. Investment opportunities are
available throughout South and Southern Africa. Our flexible
business model is open for negotiations in Joint Ventures, Co-Ownership,
Franchise-type or as hybrid Investor/Tenant/User business
relationships.
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OPERATOR
OPPORTUNITIES
As a large-scale
outsource contact centre or BPO operator the CallCentreCity operational
model will provide you with all of the above benefits to allow you to
focus on operational excellence and leaving infrastructure, technologies
and facilities management to specialists. |
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- No Capital outlay
- 'World Class'
Technologies on demand
- Highly scalable
- 'Turnkey
Solutions'; if required (Staffing, Systems Integration, Operational
Management etc.)
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FOR
MORE INFORMATION
For more
information about the CallCentreCity project in South Africa please
contact the project managers:

eMail
rodjones@callcentrecity.com or
rod@rodjones.co.za
Telephone/Fax : +27 11 465-6768 Cellular/Mobile +27 (0)82568-9976
Visit www.rodjones.co.za |
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For
more information about the South African and All African Contact Centre
Industry visit us at The Contact Industry Hub.
Click on the logo below |
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